Return Policy

Keymate Mobile Services – Returns & Refunds

We are committed to providing locksmith services in compliance with Australian Consumer Law (ACL).

Eligibility: You may be entitled to a remedy if our services are not delivered with due care and skill, are unfit for purpose, or otherwise fail to meet the guarantees under the ACL.
Call-out fees: Call-out fees are non-refundable once a technician has been dispatched, except where required by law.
Lodging a request: Please email info@keymateservices.com.au
Timeframes: Refund requests should be made within a reasonable period after service. Approved refunds are generally processed within 7–10 business days.
Proof of service: Customers may be asked to provide an invoice, receipt, or job reference number.

Mobile locksmith services in Sydney for emergencies, installations, replacements, and security upgrades across all properties.

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Services

Contacts

ABN: 66 686 605 505

NSW:+61 2 5662 0213
VIC: +61 3 4062 9830

info@keymateservices.com.au

140 Oxford Street, Woollahra, NSW 2025, Australia

Hours of Operation:

24 hours a day, 7 days a week (including weekends and public holidays), 365 days a year.

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