Privacy Policy

Keymate Mobile Services – Privacy Policy

Information collected: We collect your name, phone number, email address, service address, and (when necessary) payment details for processing payments.
Purpose of collection: To manage bookings, provide locksmith services, process payments, and improve our operations.
Third-party providers: We share information only with service providers where necessary, including Square (payments), Google Ads/Analytics, Call Tracking Metrics, Uleadz, and Monday.com.
Technicians/subcontractors: Where required, we may provide technicians or subcontractors with your name, phone number, and address to complete a job.
Data security: We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.
Access & correction: You may request access to, or correction of, your personal data at any time by emailing info@keymateservices.com.au.
Cookies & tracking: Our website uses Google Analytics and call tracking tools to improve advertising effectiveness and service.

How to Opt Out

Non-essential communications: You may opt out of receiving marketing, promotions, or follow-up communications at any time by:
1. Clicking the unsubscribe link in emails, if provided; or
2. Contacting us at info@keymateservices.com.au with “Opt Out” in the subject line.

Removal of information: You may also request that we delete your personal information from our systems where it is no longer required by law or for business purposes. To do this, contact info@keymateservices.com.au with “Delete My Data” in the subject line.

Please note: We may be required to retain certain records for legal, regulatory, or accounting purposes (e.g., tax invoices). Where this applies, we will securely store your information only for the legally required period and then delete it.

Impact of opt-out: Opting out will not affect essential service communications, such as booking confirmations, invoices, or legally required notices.

Last updated: September 2025

Mobile locksmith services in Sydney for emergencies, installations, replacements, and security upgrades across all properties.

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Contacts

ABN: 66 686 605 505

NSW:+61 2 5662 0213
VIC: +61 3 4062 9830

info@keymateservices.com.au

140 Oxford Street, Woollahra, NSW 2025, Australia

Hours of Operation:

24 hours a day, 7 days a week (including weekends and public holidays), 365 days a year.